If you are not happy with the products, we will happily refund or exchange any item purchased from the Di-Bi Sport website (www.dibisport.co.uk). DiBi Sport will not refund or exchange any item purchased from Nuova Di-Bi snc. or their website (www.dibi-online.com) or any of their other European suppliers. Goods will have to be returned within 10 days of receipt and in their original condition, with the postage paid. We appreciate that purchases are made without trying the garments on. In these circumstances where it is a stock item without print or embroidery, we will happily arrange an exchange, credit or refund of the full purchase price paid for the goods, once we have examined the returned goods, but the cost of the shipping cannot be refunded. Returned goods must be unused, in a saleable condition in their original packaging with all labels etc still attached. Please ensure that you have not marked the item with deodorant, make-up, etc as this may affect our decision to refund you.

Goods which have been custom made or printed or embroidered cannot be refunded or returned except where there is a quality issue. Please contact us directly on 020 81442212 or email products@dibisport.co.uk so we can deal with your individual requirements.

If you return something due to it being faulty and we agree with the claim and it is within 14 days of purchasing, we will repair the goods free of charge and refund the postage costs. You will however have to return the faulty items within 14 days of receiving the order. You will have to return the products to our UK depo with a brief note describing the problem and do not forget to include your return address. We'll try to fix or replace the item in the shortest possible time. If a repair is required after 14 days of purchasing then a charge may be applied depending on the fault. DiBi Sport will not pay for the postage costs of items found to be faulty after 14 days of purchasing.

We recommend you use recorded delivery or special delivery post to return items so as to cover yourself against loss. Please contact us for the depo address details.

When returning goods, please obtain proof of posting or a shipping certificate from a courier. If for any reason returned goods are lost in shipping DiBi Sport takes no responsibility for the lost goods.

None of the above affects your statutory rights as a consumer.